At the American College of Education, we are committed to helping you succeed!
Current Students
For technology support, email us at support@ace.edu
or call us at 1.800.280.0307.
| Support Hours: | |
| Monday-Friday: | 9:00am - 7:00pm |
| Saturday: | 9:00am - 4:00pm |
| Sundays & holidays: | Closed |
Good news for returning students!
You can now experience the ease of simply connecting to the Internet to download the course. The next course tab will automatically appear on your homepage before your course begins as soon as you are enrolled. You will need to be connected to the Internet and have your program open to complete this automatic download. The automatic download should take approximately 15 minutes and a progress bar will show the remaining minutes for the installation.If your course has not successfully installed automatically, please notify us before your course begins by emailing support@ace.edu or calling 800-280-0307.
New Students
Course installation for new students:
- You will be enrolled in your first course during the week before the course start.
- Please check the email address you have provided to us for information on how to set up your new American College of Education student email address. All future official communication from the College will be sent to this email address.
- When you are ready to install your course, please view or print the Getting Started Guide (.pdf) for detailed instructions.
- Check your computer’s minimum requirements (see page 2 of the Getting Started Guide).
- Please follow the directions below one day prior to the course start date.
- Complete the steps listed above.
- Make sure you are connected to the Internet and click the button below
to download the application.
- When asked to “Run” or “Save”, select “Save” to download the files to your computer
- Double click on the executable icon (as shown below).
- Follow the Getting Started Guide instructions starting on page 4.
Using the computer you intend to complete your course with: - For additional help on navigating through your courses, you can refer to this handy User Guide (.pdf).
You may access technical assistance by email at support@ace.edu or you may speak to a support associate directly by calling 1-800-280-0307.
Student Information
All students have access to MyACE, which allows all students 24-hour, 7-days per week access to schedules, grades, course information, and college news and updates.
